privacy & cookies
Last updated 24 February 2019.
What information do we collect?
We collect information from you when you create a member account on the site, purchase a workshop, subscribe to the newsletters, respond to a survey or communication such as e-mail, or participate in another site feature.
When creating an account or purchasing a workshop, we may ask you for your name, e-mail address, credit card information or other information.
We use "cookies" to enhance your experience and gather information about visits to our website. Scroll to section "Do we use 'cookies'?" section below for more information about how we use them.
How do we use your information?
We may use the information we collect from you when you create an account, purchase workshops, subscribe to newsletters, respond to a survey or marketing communication, visit the website pages, or use certain other site features in the following ways:
To allow us to offer a better customer experience.
To more quickly process transactions.
When you opt-in to receive our e-mail newsletter, we may send you periodic newsletter e-mails. If you would no longer like to receive newsletter e-mail from us, you are welcome to unsubscribe at any time by clicking unsubscribe at the bottom of one of our email communications or by sending an email to email@example.com.
Where do we store personal information?
Your payments to Memberspace go through Stripe. This service provider is not permitted to use the information collected on our behalf except to help us conduct and improve our business. You may visit the Stripe GDRP compliance page for more information: https://stripe.com/guides/general-data-protection-regulation
Mailchimp stores your email address so that we can send you newsletters, surveys, and other marketing communications. This service provider is not permitted to use the information collected on our behalf except to help us conduct and improve our business. You may visit the Mailchimp GDPR compliance page for more information: https://kb.mailchimp.com/accounts/management/about-the-general-data-protection-regulation
Infusionsoft stores your email address so that we can send you newsletters, surveys, and other marketing communications. This service provider is not permitted to use the information collected on our behalf except to help us conduct and improve our business. You may visit the Infusionsoft GDPR compliance page for more information: https://www.infusionsoft.com/legal/data-protection-faq.
All platforms we use are committed to GDPR in their own practices.
How do we protect personal information?
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you purchase a workshop or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted to be only accessed as stated above. All third-party platforms we use are committed to GDPR in their own practices in keeping your personal information secure.
Do we use "cookies"?
We use Google Analytics to analyze visitor behavior to better enhance your experience with our website and brand as a whole. This service provider is not permitted to use the information collected on our behalf except to help us conduct and improve our business. You may visit the Google Analytics GDPR compliance page for more information: https://privacy.google.com/businesses/compliance/#?modal_active=none
The information used in all visit analysis is anonymous whenever possible. We do not use any information in an attempt to personally identify you. We handle all information as personal data for as long as it contains client targeting information, such as an IP address. Any data collected that can be linked to a certain customer in some way are treated as personal information.
We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business. You are welcome to opt out of third-party tracking using this tool: http://www.youronlinechoices.com/opt-out-interface
If you have any question on our cookies or third-party tool use, please send us an email at firstname.lastname@example.org.
Do we disclose the information we collect to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. ‘Outside parties’ does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
How can you opt-out, remove or modify information you have provided to us?
If you want to be removed from our marketing list and do not want us to send you e-mail, postal mail or other messages about our products and services, you can opt out. To do so, please send an e-mail to email@example.com.
How long do we store your information?
We store your information only for as long as it is necessary for why the information is collected. Longer when it is needed for lawful obligations such as record keeping or performing the responsibilities in consumer sales and to display the proper execution of such responsibilities.
Third party links
In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work).
Changes to our policy
Questions and feedback
Terms and Conditions
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.